Jennifer Austin

Jennifer Austin

Teaching, Learning and Quality Manager (Undergraduate)

+44 (0)20 3108 8302

j.austin@ucl.ac.uk

 

As Teaching, Learning and Quality Manager (Undergraduate), Jenny is responsible for leading the Undergraduate Team to deliver a high quality administrative service which supports the full undergraduate student lifecycle from initial application through to degree award. Duties include developing efficient systems and processes to deliver and support undergraduate teaching and learning, programme management and quality assurance in line with UCL regulations; ensuring a high level of customer service and student experience is provided to all members of the Laws community.

Jenny started her career in UCL Faculty of Laws in September 2004 as Undergraduate Admissions Officer and moved to the teaching and learning side of undergraduate administration in July 2008. Prior to joining UCL, Jenny worked in undergraduate admissions at LSE, and graduated BA (Hons) History and Sociology from University of Liverpool.